Privacy Policy

Your privacy matters to you; earning and maintaining your trust matters to us. An important part of our commitment to respecting your privacy is our promise to be transparent with you about our privacy practices and to clearly explain how we protect your privacy.

This Privacy Policy explains how Oberon NextGen (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of our users and clients.

1. Information We Collect

Personal Information

We may collect personal information, including but not limited to:

  • Name
  • Contact information (email address, phone number, address)
  • Billing and payment details
  • Account credentials

2. Usage Data

We may automatically collect information on how our website and services are accessed and used. This usage data may include IP addresses, browser information, pages visited, and device information.

3. Cookies and Tracking Technologies

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

4. Use of Information

We may use the collected information for various purposes, including:

  • Providing and maintaining our services
  • Personalizing user experience
  • Improving our website and services
  • Communicating with users
  • Processing payments
  • Enforcing our terms and policies

5. Data Sharing and Disclosure

We do not sell, trade, or rent users’ personal information. However, we may share information with trusted third-party service providers who assist us in operating our website and providing services. We ensure these third parties adhere to confidentiality and data protection standards.

5a. Accessibility: The Privacy Policy is prominently displayed on our website, accessible from the homepage and during any interaction where personal data, such as mobile phone numbers, is requested. This ensures users can review our data practices at any time.
5b. Compliance for Collection and Use of Mobile Phone Numbers:
○ Informed Consent: We require clear, affirmative consent from users before collecting mobile phone numbers, particularly for the purpose of messaging (e.g., SMS notifications, updates, and marketing).
○ Data Use Disclosure: Our policy outlines the specific purposes for which mobile numbers will be used, strictly in line with the permissions granted by users.
○ Opt-Out Options: Users are provided with easy-to-understand options to withdraw their consent and unsubscribe from messaging services at any time. Instructions are included in each message and within the Privacy Policy.
○ Data Protection Measures: We employ industry-standard security measures to protect the storage and transmission of mobile phone numbers, in compliance with applicable regulations.

6. Data Security

We prioritize the security of your information and employ appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction.

7. Your Choices

Users have the right to access, correct, or delete their personal information. You can update your information by contacting us at Help@OberonNextGen.com. You can also opt out of certain communications or cookies by adjusting your browser settings.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

9. Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at Help@OberonNextGen.com